New Client Registration
- Please call (619) 781-7676 and confirm with the office that we offer the services you need. Then continue below by signing the contract and then registering your email with our Pet Portal Software.
- Please have 2 spare keys ready for consultation. One stays with the office and one goes with your sitter.
- Fill all your contact, emergency contact, home and pet information out in the portal for your sitter. Then add your payment details, request your Meet & Greet Consultation and finally reserve the dates you need for your vacation or dog walks. Be very specific with your portal details, you may not have the same pet sitter every vacation so it is important that the information you leave is so concise that anyone can read it and follow the directions, this is especially important for the feeding and medication directions. The portal is where your sitter will be looking for details on routine care for your pet(s) so please update it before each vacation you take. Please also note that one of the Emergency Contacts you leave us should be someone local just incase something happens to your home, HOA/Leasing Office numbers are acceptable. The second Emergency Contact should be someone on the trip with you or the number to the foreign hotel you are staying at.
- The pet portal is where you will go to request services when you need them. You can submit requests for services 24/7. Once we have processed your request, you will receive a confirmation email from us.
Step 1: Sign Your Contract
Please click the button below titled “Sign Contract” and follow the directions. You MUST click the confirmation email link directly after signing the document or it will not submit.
Step 2: Register With The Pet Portal
Please click the button below titled “Click Here To Make A Portal Account” and enter your e-mail address. Then check your email for the login link and begin to set up your portal by clicking the button titled “Login” in the upper right-hand side of the screen or down below.
Step 1: Click “My Info” in the menu bar of the portal and fill in all the details about your contact information, emergency contacts, address and home routine.
Step 2: Click “Pet” in the menu bar make each individual pet their own page in the portal with feeding, walk and medication instructions as applicable. Please be extremely specific with your details especially when writing about medications and food. It may have been months since the sitter last saw your pet and they do not want to rely on memory.
Step 3: Click “Invoices” in the menu bar then click the blue button that says “Payment Methods” to add your credit/debit card information. BeLoved Pet Sitting can not see your card/bank details as they are encrypted by our credit card processor WePay. WePay works in sync with our software and will let us automatically take recurring payments on the first day of service, without you needing to do anything. We love streamlining things for you, relax we’ve got your tail covered!
Step 4: Click “Schedule” in the menu bar. Then click the blue button on that page in the upper right hand corner that says “Request New Service.” On the next screen choose between scheduling one visit at a time or multiple visits at a time. We recommend the multiple visit schedule button. Choose the date you would like to submit for your Meet and Greet Consultation and then click to the right that says “Primary Service Requested”and choose “Free Meet and Greet Consultation” from the drop down menu. Next select all your pets with the checkbox feature. Then specify the exact time we discussed for the Meet and Greet in the “Comment” box because you will notice the selection box is just for time frames and not for specific times. You must also choose the correct time frame for the system to allow you to submit your request. Now click the blue button in the bottom left hand corner of the screen that says “Submit Request.” When we confirm your Meet and Greet reservations, you will receive an email.
Step 5: Follow the same directions as step 4 to request your dog walks or pet sitting visits. We ask that you give us a two hour time frame for all visits.
Step 3: Buy Your Lockbox & Make Two Sets Of Spare Keys
We have your pet sitters use keys left inside your lockbox to better facilitate our visits, make sure we never get locked out and so that sitters do not have to share keys. Click the button below to see/buy our favorite style lockbox.
Absolutely love the care an attention Susan and her staff gives to my fur babies! Such a great piece of mind when we are on vacation. I love the updates with pictures, the care to every detail, and the prices... read more
Beloved Pet Sitting is great! We have two dogs, a miniture dachshund and a boxer. We left for four (4) days and they were well taken care of. We even extended a day while we were away... read more
My two cats are highly energetic and stranger shy - their parents were feral. When they were kittens, I could not leave them more than a few hours without them getting into mischief. How to handle our weekends... read more
BeLoved pet sitting was hands down the best pet sitting service I have ever used. While on vacation I received daily updates with my dogs status, keeping me posted with his well being and any concerns. I was also able... read more
Susan took amazing care of my kitty, Sammy, while we were away in Europe for 1.5 months! She even sent me a picture in the middle of my trip showing Sammy doing his favorite thing - snuggling on feet. 🙂
Susan sets the standard in pet sitting services. Her website is very effective in managing care and although it may cost a bit more than your neighbors, you get what you pay for and that's high quality, professional care by... read more
Highly recommend Susan and Beloved Pet Sitting. She was great with our rescue cat who is very timid and scared to be alone.
We have worked with other pet sitters before and it never really worked out well. It took... read more
Susan is incredible. She is reliable and my animals love her! (3) She is always ready to go help me out if i can't make it home in time for a potty break or have a family emergency for a... read more
Susan took excellent care of my Shiba Inu while I was in Phnom Penh for three weeks. He is happy to entertain her presence and all was in good order when I came back. She promptly sends email updates daily.... read more
Susan is responsible, trustworthy and reliable, we feel very comfortable have our 3 dogs in her care while we are gone. We get updates on them while we are away and they are very happy when we return. ... read more