Sign Up

We have your pet sitters use keys left inside your lockbox to better facilitate our visits, make sure we never get locked out and so that sitters do not have to share keys. If you have a keyless entry door code or garage door code then you can skip this step. Make sure your codes are entered in the Pet Portal on the appropriate line.

Click the button below to buy our favorite lockbox on Amazon, we really appreciate when you buy the one listed below because it never gives our staff issues. 

Please have your keys and lockbox ready for us to inspect at the Meet & Greet Consultation. If you don’t have time to buy and ship the lockbox below, you can find other acceptable lockboxes at Home Depot, but they are most expensive and do not work as well as the one below.

Update "My Info"

Click “My Info” in the menu bar of the portal and fill in all the details about your contact information, emergency contacts, address and home routine.

Add your "Pets"

Click “Pet” in the menu bar, make each individual pet their own page in the portal with feeding, walk and medication instructions as applicable. Please be extremely specific with your details especially when writing about medications and food. It may have been months since the sitter last saw your pet and they do not want to rely on memory.

Add Payment Method

Click “Invoices” in the menu bar then click the blue button that says “Payment Methods” to add your credit/debit card information. BeLoved Pet Sitting cannot see your card/bank details as they are encrypted by our credit card processor WePay. All invoices are due in full before the first service day.

Make your Reservation

Click “Schedule” in the menu bar. Then click the blue button on that page in the upper right-hand corner that says “Request New Service.”  On the next screen choose between scheduling one visit at a time or multiple visits at a time. We recommend the multiple visit schedule button. Choose the dates you would like to submit for your upcoming reservation and then click where it says “Primary Service Requested” and choose between the Vacation Pet Sitting options or the Dog Walk options from the drop-down menu. Next, select all your pets with the checkbox feature. Then specify the time frames we discussed for your visits.  Now click the blue button in the bottom left-hand corner of the screen that says “Submit Request.” When we confirm your reservations, you will receive an email. 

Set Up Meet & Greet 

Please call the office back at 619-781-7676 so that they can check over your account, confirm your reservation and double check availability for your desired Meet & Greet time. Meet & Greets usually take about 15 minutes and you will get to meet both of your pet sitters. We always wear our masks and kindly ask that you keep your windows open when we get there.